Toll Free: 800-640-6097 | Local Number: 301-915-7099 (Reservation Numbers)

Serving Washington, DC - MD - VAGuaranteed - On time or your trip is free

Partners

FAQ

How can I open an account with Chief Limos?

Chief Limos & Sedan Service welcomes corporate and personal accounts. We offer personalized service to every client whether you are a first time client or a frequent client. You may open an account and make reservations by phone (800) 640-6097, or by sending an email to reservations@chieflimos.com.

What types of payment do you accept?

Chief Limos & Sedan Service accepts paypal, cash, and credit cards such as Visa, Master card, American Express, and Discover.

What is the correct procedure to cancel my reservation?

We understand that your travel plans may change or other circumstances may arise. With that in mind, Chief Limos has a very simple cancellation policy. If you need to cancel a reservation and you provide us with at least 6 days of advance notice of your cancellation, you will be provided a full refund. If you chose to cancel within 6 days of your trip, you will be refunded the price you payed minus a 35% fee on the trip price. There will be no refunds if you chose to cancel within 24 hours of your trip.

What if my flight is delayed?

We understand that flight may be delayed, which is why Chief Limos keeps track of your flight status. We arrive and wait at the airport in accordance with your flight arrival status and provide a 30 minute grace period for domestic arrivals. After the 30 minute grace period, we charge waiting fee's depending on the vehicle that you have reserved.

Will I be charged for a "No Show"?

Passengers must notify the Chief Limos office for any cancellations or modifications to service in accordance with our canellation policy. There will be no refunds for passengers that do not show up for their pickup.

Do you provide receipts?

Chief Limos & Sedans provides a detailed reservation confirmation as well as receipt of payment of all reservations via email after booking.

Are your vehicles and drivers fully insured?

Chief Limos & Sedans vehicles and drivers are fully licensed and insured with 1.5 million dollars of coverage. 

Are your vehicles fully licensed by the state?

Chief Limos & Sedans vehicles are fully licensed by the State's Public Service Commission and Washington Metropolitan Area Transit Commission (WMATC), we are fully authorized to provide service in MD, VA, and DC.

Are your vehicles new?

Chief Limos & Sedans carry only the finest late model vehicles that the limo/sedan industry has to offer.

Do you only provide airport transportation?

Chief Limos & Sedans provides all types of transportation, from point-to-point, to hourly transportation. Ask about transportation for corporate events, parties, leisure trips, wine tours and much more.

Do you provide car seats?

Yes, there is an additional $10.00 for Chief Limos provided car seats.

Do your drivers speak english?

Yes, Chief Limos only hires drivers that are fluent in english.

How safe are your drivers?

Chief Limos background checks and undergoes a strict prohabation period with drivers to ensure that we only hire top quality, reliable, and safe drivers.

Corporate

We provide exceptional services to our corporate clients

  • Expense Your Travel
  • Corporate Invoices
  • Electronic Receipts
  • Packaged Rates
Airport Travel

Hassle-free departures and arrivals when traveling to and from the airport

  • Baggage Pick-up
  • Curbside Pick-up
  • Meet & Greet in Terminal Services
Leisure

Visiting the metropolitan area? We go the extra mile, so you don't have to

  • Restaurant Reservation
  • Site Tours
  • Night Out